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Billing and Cancellation Policy

The Accent Channel

This page outlines billing, cancellation, and refund policies for programs and memberships offered through The Accent Channel. Please review this information carefully before enrolling.

Program Refund Policy

(Planning and Running Your First Accent Training Session: Intro Course)

This workshop includes immediate access to proprietary training content and downloadable materials. For this reason, all sales are final and non-refundable once access is granted.

If you experience any technical issues accessing the workshop or materials, please email us and we will be happy to help resolve the issue.

 

 (GlobalVoice Certification Program)

GlobalVoice™ includes immediate access to proprietary methods, training materials, and instructor-only resources. For this reason, all enrollments are final and non-refundable.

To help you decide if GlobalVoice™ is the right fit, we provide detailed program information and encourage prospective participants to review the curriculum carefully before enrolling.

Please email us at info@theaccentchannel to schedule a tour of the program.

If we ever decide to take the course offline before the course end date, you will be notified by email and may be eligible for a refund if you have been enrolled in the course for 30 days or less.  No refunds will be offered if ASHA CEUs or CE credits have already been claimed for a course.

Please contact us at [email protected] if you have any technical issues or trouble accessing the program.  We will take care of you as soon as possible.

 

Additional Refund Terms

  • No refunds will be offered if ASHA CEUs or CE credits have already been claimed

  • If a course is taken offline by The Accent Channel, participants enrolled for 30 days or less may be eligible for a refund

  • No refunds are provided outside of the stated refund window

Membership Billing & Cancellation

(Speech Coach Collective)

The Speech Coach Collective is offered as a monthly or annual subscription and renews automatically at the end of each billing cycle unless canceled.

How to Cancel Your Membership

You may cancel your membership at any time directly from your account. Cancellations prevent future charges and take effect at the end of the current billing period.

To cancel:

  1. Log in to your account

  2. Click Settings in the upper-right corner

  3. Select Billing

  4. Scroll down and click Cancel

Past payments are non-refundable, and access will continue through the remainder of the current billing period.

If you experience any difficulty accessing your account or canceling your membership, please contact [email protected], and we’ll be happy to assist.

Failed or Missed Payments

If a subscription or payment-plan payment is unsuccessful:

  • Access to the program or membership may be temporarily paused

  • Access will be automatically restored once payment is successfully processed

If you believe a payment issue is the result of a technical error or need assistance, please contact [email protected], and we will help as quickly as possible.

Contact & Support

For billing questions, technical issues, or access concerns, please contact:
[email protected]

We aim to respond as promptly as possible and will always work with you in good faith to resolve any issues.